Welcome to

Cleaning Maids Houston

House cleaning for busy people

Our Service Areas

Sugar Land

Missouri CIty

Aliana

New Territory

Galleria

Fresno

SW Houston

Sienna

What to Expect With Cleaning Maids Houston?

You should expect a clean, friendly, and uniformed technician or team of technicians to arrive at your home. We will do our best to arrive in the time window we provided and we will get to work as soon as possible. We will do our best to get your home looking great, feeling fresh, looking organized,  and smelling fantastic! Have any questions? Call us, text us, or message us.

Our Services

Deep Cleaning

This cleaning is ideal for houses that have not been cleaned in a while or that need special attention. We always do a deep cleaning the first time we clean a house. That way we can get it up to our cleaning standards for recurring cleaning.

Maintenance Cleaning

Recurring cleaning, just like the name implies, is for houses that have been cleaned (by us) in the recent past (from one week to one month). Frequency discounts apply to maintenance cleaning. Your team learns what you like and how you like stuff done.

Moving Cleaning

If you’re moving out or moving into a house, this is the cleaning you need. This cleaning is labor intensive as we have to clean everything; and we do mean everything: blinds, doors, closets, cabinets, appliances, baseboards, trash, and more. Empty does not mean it’s easy or quick to clean.

How Does it Work?

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Book

Click on the Get Quote Button and submit your information. Our staff will look at your information and will send you a quote. We will call you if we have questions.

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Clean

On the day of the clean, your assigned team will arrive to your home during a standard two-hour window, in uniform and ready to get to cleaning.

 

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Enjoy!

After your team is done, you have 24 hours to let us know if we missed anything. We usually do not miss anything but mistakes can happen. We’ll call you to check everything was well done as well.

Don't spend your free time cleaning your house, let us do it for you!

Your Neighbors Love Us, and So Will You!

Some Important Information

100% Satisfaction Guarantee

All cleaning techs are our employees. No independent contractors. If you’re not 100% satisfied, call us within 24 hours. We’ll return to fix the problem areas.

We Supply Everything

Cleaning Maids provides all the equipment and supplies needed to clean your home with the exception of a 5-step ladder. If you need a special cleaner, you can provide it to us. 

Want a quote now? Click the button.

Honest, Hard-Working People. Satisfaction Guaranteed

No one is perfect but we will try our best. If we miss anything please call us right away so we can make things right! Here’s our promise: we will do everything in our power to make you happy with our cleaning.

Have questions? We have Answers!

Don’t see your question answered? Chat with us now via WhatsApp! 

Our support team is available Monday – Friday from 9am to 5pm.

Some faqs

We will go over your request check if we service the area. If everything looks good, we will call you as soon as possible to confirm your booking and to chat a bit about your situation and if you have questions.

We always advise that each new client starts with a Deep Cleaning. If you think you don’t need a deep cleaning, we can evaluate your home if you send us photos of the most problematic areas in your home. Your privacy is important to us. We will never share the photos of your home that you send to us for an evaluation.

Before we start cleaning for you, we need to have a credit card on file. When you submit a cleaning request, you will need to enter your cc number in order to go ahead with your booking. Afterwards, if you want to pay with a check or with cash, we can make that change. However, we always need a cc on file.

Do you have fragile, expensive, or irreplaceable items? We pay attention and are very careful with your valuable items but sometimes breakage does occur. If you have something that is very expensive or irreplaceable, we ask that you put it away where it will be safe.

Everything is a process and everything can be improved. Please let us know right away.  We have a 100% satisfaction guarantee. Call (281) 864-0924 or email us.  We’ll do our best to get it fixed the same day or if not possible the following day.

Yes. 

Less Than 24 Hours Before Appointment

If you cancel within 24 hours of your scheduled cleaning, there is a non-refundable charge. Please understand your booking takes away from another customer who could have booked, incurring losses for both, your cleaner and the company. If cancelled on the same same day its treated as a booking.

If cancelled 24 to 48 hours before cleaning. 

If you cancel service with 24 – 48 hours before cleaning, you are eligible for selecting another day to perform the cleaning the same week (pending availability) or wait until the next appointment you have.

Definite Cancellation of Service

We do not have any contracts so if you wish to cancel service, you can. We ask that you give us a reason for cancelling and if there has been anything wrong with our service. We would really appreciate your honest feedback in order to better our service and correct any problems there may be.

Yes! We will give you a $50 credit and a $50 credit to them when they sign up for recurring services with us. $20 on the first and 2nd recurring clean and $10 on the third recurring clean. Dependent on new client getting at least 3 recurring cleanings.

We may send one person or a team of two cleaning techs, it depends on the size of the house, the type of service, and the frequency of the service. 

Initial Cleaning

Your booking has a time limit associated with the information you entered when you first made the booking. If the home is in worse condition than initially specified, we may run out of time. Therefore, If you want us to focus our attention on a specific area, please let us know.

Maintenance Cleaning

If we send a team of two cleaning techs, we may be at your home less than 2 hours, depending on the size of your house. If we send a cleaning tech alone, she may be there between 3 and 4 hours, again, dependent on the size of your home.

Moving Related Cleaning

As a general rule, a move ut cleaning cannot last less than 3 hours. If the house is on the bigger side, we may be there 5-8 hours, with a team of two cleaning techs. 

The nature of this business is that it is really unpredictable. Dirtier than expected houses, long drives, and traffic all play an important role in our day to day. We ask that you give us a 2 hour window of arrival. We will do our best to arrive on time but please know that due to unforeseen circumstances we may be delayed. 

We work Monday to Friday from 9am to 5pm. We are closed the weekend to give our employees time with their family and rest so they’re fresh and ready for a heard week.

Yes. Most people want to use our own cleaning products and equipment, but we can use your products as well.  Just know that the company does not take responsibility for damage to your equipment in case anything happens to it.