Welcome to
The Tidy Team
(formerly Cleaning Maids Houston)
House cleaning for busy people
Areas We Service
Sugar Land
Missouri CIty
Aliana
New Territory
Galleria
Fresno
SW Houston
Sienna
Reliable Cleaning Service
In today’s fast-paced world, time is a precious commodity that often gets stretched thin due to various commitments and responsibilities, leaving little time for cleaning. However, the importance of reliability, consistency, and professionalism in a house cleaning service cannot be overstated.
A high-quality cleaning service that is reliable and consistent brings unparalleled convenience and peace of mind. Knowing that your home or office will always be cleaned to a high standard, regardless of your busy schedule, allows you to focus on other essential tasks without worrying about maintaining a clean environment.
In addition, in today’s health-conscious climate, maintaining a clean and hygienic living or working environment is crucial. With the ongoing pandemic, regular disinfection and sanitization of surfaces have become more important than ever. A professional cleaning service can provide this level of cleanliness, ensuring that your space is not only visually appealing but also safe and healthy.
Furthermore, a consistent cleaning service can help prolong the life and quality of your belongings. Proper cleaning and maintenance of furniture, carpets, and other items can prevent wear and tear, extending their lifespan and saving you money in the long run while keeping your belongings in top condition.
Investing in a reliable and consistent house cleaning service is a valuable investment in both your time and quality of life. It allows you to free up time for other priorities while ensuring that your environment is clean, healthy, and well-maintained.
Our Services
Deep Cleaning
This cleaning is ideal for houses that have not been cleaned in a while or that need special attention. We always do a deep cleaning the first time we clean a house. That way we can get it up to our cleaning standards for recurring cleaning.
Maintenance Cleaning
Recurring cleaning, just like the name implies, is for houses that have been cleaned (by us) in the recent past (from one week to one month). Frequency discounts apply to maintenance cleaning. Your team learns what you like and how you like stuff done.
Moving Cleaning
If you’re moving out or moving into a house, this is the cleaning you need. This cleaning is labor intensive as we have to clean everything; and we do mean everything: blinds, doors, closets, cabinets, appliances, baseboards, trash, and more. Empty does not mean it’s easy or quick to clean.
100% Satisfaction Guarantee
At Cleaning Maids Houston, our top priority is to deliver high-quality cleaning services to our valued clients. We take pride in our work and are confident that you will be satisfied with our services, which is why we offer a 100% satisfaction guarantee.
If, for any reason, you are not completely satisfied with our cleaning services, please inform us within 24 hours of the service, and we will make it right. Our team will return to your home promptly to address any areas of concern, and we won’t leave until you are completely satisfied with the results.
We understand that every home and client has unique needs, and we strive to exceed those needs with every cleaning service we provide. Our goal is to ensure that your home is clean, fresh, and comfortable, and we will go above and beyond to achieve that.
With our 100% satisfaction guarantee, you can trust that you will receive the highest quality cleaning services available. We stand by our work and are committed to providing you with exceptional cleaning services that meet and exceed your expectations.
How Does It Work?
Before
Click on the Get Quote Button below and get a quote based on the information you provide. If your home is located in our service area and you are ok with the price, you can book directly there. There is limited availability. If you have questions you can call us.
During
On the day of your clean, your assigned team will arrive to your home during a standard two-hour window, wearing their uniform, equipment ready, and eager to get to cleaning. All we ask is that your home is ready to be cleaned. Surfaces free of clutter so that our team can get to cleaning.
After
We charge for your cleaning after we are done cleaning. After your team is done, you have 24 hours to let us know if we missed anything. We have a 100% Satisfaction Guarantee so there is nothing to worry. A member of our staff will call you to check everything was well done after cleaning.
Your Neighbors Love Us, and So Will You!
Some Important Information
100% Satisfaction Guarantee
All cleaning techs are our employees. No independent contractors. If you’re not 100% satisfied, call us within 24 hours and we will return to fix the problem areas at no extra charge.
We Supply Everything
Cleaning Maids provides all the equipment and supplies needed to clean your home with the exception of a 5-step ladder. If you need a special cleaner, you can provide it to us.
Want a quote now? Click the button.
Honest, Hard-Working People. Satisfaction Guaranteed
No one is perfect but we will try our best. If we miss anything please call us right away so we can make things right! Here’s our promise: we will do everything in our power to make you happy with our cleaning.
Some FAQs
Don’t see your question answered? Chat with us now via WhatsApp!
We will go over your request check if we service the area. If everything looks good, we will call you as soon as possible to confirm your booking and to chat a bit about your situation and if you have questions. You can also call to make sure we provide the service you’re looking for and about your needs, wants, and expectations.
We always advise that each new client starts with a Deep Cleaning. If you think you don’t need a deep cleaning, we can evaluate your home if you send us photos of the most problematic areas in your home. Your privacy is important to us. We will never share the photos of your home that you send to us for an evaluation.
Before we start cleaning for you, we need to have a credit card on file. When you submit a cleaning request, you will need to enter your cc number in order to go ahead with your booking. Afterwards, if you want to pay with a check or with cash, we can make that change. However, we always need a cc on file.
Do you have fragile, expensive, or irreplaceable items? We pay attention and are very careful with your valuable items but sometimes breakage does occur. If you have something that is very expensive or irreplaceable, we ask that you put it away where it will be safe.
Everything is a process and everything can be improved. Please let us know right away. We have a 100% satisfaction guarantee. Call (281) 864-0924 or email us. We’ll do our best to get it fixed the same day or if not possible the following day.
Yes.
Less Than 24 Hours Before Appointment
If you cancel within 24 hours of your scheduled cleaning, there is a non-refundable charge. Please understand your booking takes away from another customer who could have booked, incurring losses for both, your cleaner and the company. If cancelled on the same same day the cancellation is treated as a booking.
If cancelled 24 to 48 hours before cleaning.
If you cancel service with 24 – 48 hours before cleaning, you are eligible for selecting another day to perform the cleaning the same week (pending availability) or wait until the next appointment date.
Definite Cancellation of Service
We do not have any contracts so if you wish to cancel service, you can. We ask that you give us a reason for cancelling and if there has been anything wrong with our service, we would really appreciate your honest feedback in order to better our service and correct any problems there may be.
Yes! We will give you a $50 credit and a $50 credit to them when they sign up for recurring services with us. $20 on the first and 2nd recurring clean and $10 on the third recurring clean. Dependent on new client getting at least 3 recurring cleanings.
We may send one person or a team of two cleaning techs, it depends on the size of the house, the type of service, and the frequency of the service.
Initial Cleaning
Your booking has a time limit associated with the information you entered when you first made the booking. If the home is in worse condition than initially specified, we may run out of time. Therefore, If you want us to focus our attention on a specific area, please let us know.
Maintenance Cleaning
If we send a team of two cleaning techs, we may be at your home less than 2 hours, depending on the size of your house. If we send a cleaning tech alone, she may be there between 3 and 4 hours, again, dependent on the size of your home.
Moving Related Cleaning
As a general rule, a move out cleaning does not last less than 3 hours. If the house is on the bigger side, we may be there 5-10 hours, with a team of two cleaning techs.
The nature of this business is that it is really unpredictable. Dirtier than expected houses, long drives, and traffic, all play an important role in our day to day. We ask that you give us a 2 hour window of arrival. We will do our best to arrive on time but please know that due to unforeseen circumstances we may be delayed.
We work very hard from Monday to Friday from 9am to 5pm. We are closed the weekend to give our employees time with their family and rest.
Yes. Most people want to use our own cleaning products and equipment, but we can use your products as well. Just know that the company does not take responsibility for damage to your equipment in case anything happens to it.
Yes! We would appreciate it if you could provide a 5-rung step ladder (if you have one) and trash bags. If you want us to clean under appliances or furniture, it would be great if you could move them before our arrival. We cannot be liable for scratching your floors or breaking something.