Privacy Policy

Effective Date: 7/27/24

Introduction

Cleaning Maids Houston (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cleaningmaidshouston.com (the “Site”), as well as your rights and choices regarding your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you use our services, contact us, or interact with our Site. This information may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing address, and other payment information.
  • Service Information: Details about the cleaning services you request and preferences for those services.

Non-Personal Information

We may also collect non-personal information about your interactions with our Site. This may include:

  • Log Data: IP address, browser type, operating system, access times, and pages viewed.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience on our Site.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.
  • To process transactions and send related information, such as booking confirmations and invoices.
  • To respond to your comments, questions, and requests, and provide customer support.
  • To communicate with you about products, services, offers, and promotions.
  • To monitor and analyze usage and trends to improve your experience on our Site.
  • To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf and need access to your information to carry out their work.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us.

Your Choices

Access and Update Information

You may review, update, or delete the personal information we have about you by contacting us directly. We will respond to your request within a reasonable timeframe.

Opt-Out of Marketing Communications

You may opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@cleaningmaidshouston.com

By using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site or services.

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